Terms of Service
Effective Date: August 8, 2026
These Terms of Service (“Terms”) govern your use of the Precision Sample Logistics website and your interactions with Precision Sample Logistics (“PSL,” “we,” “us,” or “our”) through this website.
By accessing or using this website, you agree to these Terms. These Terms govern use of the website and website-based service inquiries. Specific transportation services may be subject to separate quotes, service agreements, customer contracts, or other written terms.
Site Usage
This website is provided for general information about Precision Sample Logistics and its laboratory and compliance transportation services.
You may use this website to learn about our services, contact us, and request information or a quote.
You agree not to misuse the website, interfere with its operation or security, attempt unauthorized access to any portion of the website, or use the website for unlawful purposes.
Information provided on this website is for general informational purposes and does not constitute medical, legal, regulatory, or other professional advice.
Requests for Service
Submitting a request, inquiry, or quote form through this website does not create a contract or guarantee acceptance or availability of transportation services.
A transportation arrangement becomes effective only after Precision Sample Logistics and the customer have agreed to the applicable service requirements, pricing, scheduling, and any other necessary terms.
Service availability may depend on factors including location, scheduling, specimen or material requirements, transportation conditions, applicable regulations, and operational capacity.
Customer Responsibilities
Customers are responsible for providing accurate and complete information necessary for requested transportation services.
Unless otherwise agreed in writing, customers are responsible for ensuring that specimens, samples, materials, packages, documentation, and related items are appropriately prepared, classified, packaged, labeled, sealed, and released for transportation in accordance with applicable requirements.
Customers must disclose any special handling, temperature, timing, safety, regulatory, or transportation requirements before service is accepted.
Precision Sample Logistics reserves the right to decline or discontinue a requested service when materials are improperly prepared, unsafe to transport, outside the agreed scope of service, or otherwise unsuitable for transportation.
Transportation and Delivery
Precision Sample Logistics strives to provide secure, reliable, and time-sensitive transportation services.
Pickup and delivery times may be affected by circumstances outside our reasonable control, including traffic, weather, road conditions, accidents, emergencies, facility access, incorrect customer information, governmental actions, or other unforeseen events.
Unless specifically agreed in writing, estimated pickup or delivery times should not be interpreted as an absolute guarantee.
Any special chain-of-custody, temperature-control, documentation, delivery, or handling requirements must be communicated and agreed upon before transportation begins.
Terms of Use and Intellectual Property
The content of this website, including the Precision Sample Logistics name, logo, branding, text, graphics, and other original materials, is owned by or licensed to Precision Sample Logistics unless otherwise indicated.
Website content may not be copied, reproduced, distributed, modified, republished, or used for commercial purposes without appropriate authorization, except as permitted by applicable law.
Third-party names, trademarks, services, or materials appearing on the website remain the property of their respective owners.
Limitation of Liability
Precision Sample Logistics makes reasonable efforts to maintain accurate and current information on this website, but we do not warrant that all website content will always be complete, current, uninterrupted, or error-free.
To the fullest extent permitted by applicable law, Precision Sample Logistics will not be liable for indirect, incidental, special, consequential, or similar damages arising solely from use of, or inability to use, this website.
Liability associated with transportation or logistics services may be governed by the applicable quote, service agreement, customer contract, insurance coverage, or other written terms agreed upon for those services.
Nothing in these Terms is intended to exclude or limit liability where such exclusion or limitation is prohibited by applicable law.
Third-Party Services and Links
This website may use or contain links to third-party websites, platforms, or services.
Precision Sample Logistics does not control independently operated third-party services and is not responsible for their content, availability, security, or privacy practices.
Access to third-party websites or services is at the user's discretion and may be subject to separate terms and policies.
Termination
Precision Sample Logistics reserves the right to restrict or terminate access to this website when reasonably necessary to protect the website, our business, our customers, or others from misuse, unlawful activity, security threats, or violations of these Terms. Termination of website access does not alter obligations arising under a separate transportation or service agreement.
Governing Law
These Terms are governed by the laws of the State of Arkansas, without regard to conflict-of-law principles, except where otherwise required by applicable law. Any separate transportation contract or service agreement may contain additional or different provisions regarding governing law, dispute resolution, or jurisdiction.
Changes to These Terms
Precision Sample Logistics may update these Terms periodically to reflect changes in our website, services, business practices, or applicable requirements. Updated Terms will be posted on this page with a revised effective date. Continued use of the website following an update constitutes acceptance of the revised Terms to the extent permitted by applicable law.
Contact Us
Questions concerning these Terms of Service may be directed to:
Precision Sample Logistics
Laboratory & Compliance Transport Solutions
Northwest Arkansas
Email: operations@precisionsamplelogistics.com
Governing Law
These Terms are governed by the laws of the State of Arkansas, without regard to conflict-of-law principles, except where otherwise required by applicable law.
Any separate transportation contract or service agreement may contain additional or different provisions regarding governing law, dispute resolution, or jurisdiction.